Website Privacy Policy

Last Updated: May 30, 2025

Welcome to Luna and Sol Counseling PLLC’s Website Privacy Policy. This policy explains how we collect, use, and protect information gathered through our website.

Note: This policy applies only to general website use and does not cover how we protect your personal health information under HIPAA. To learn about your rights as a client and how we handle your Protected Health Information (PHI), please read our separate Notice of Privacy Practices (HIPAA).

Information We Collect

We may collect the following types of information when you visit or interact with our website:

• Personal Information You Provide
  Such as your name, email address, or phone number when you fill out a contact form, request services, or subscribe to updates.

• Technical Information
  Such as your IP address, browser type, device information, and pages visited. This helps us analyze website traffic and improve user experience.

• Cookies and Tracking Technologies
  Our website may use cookies, Google Analytics, Facebook Pixel, and other tools to understand user behavior and optimize the website. Cookies are small data files stored on your device. You can modify your browser settings to manage or block cookies.

How We Use Your Information

We use collected information to:

• Respond to your inquiries or service requests

• Improve our website and services

• Track usage for analytics

• Send occasional emails (only if you opt-in)

We do not sell, trade, or rent your personal information.

Third-Party Services

We may use trusted third-party providers (e.g., web hosts, analytics platforms) to support our website. These providers are contractually required to protect your information and only use it for their intended function.

Data Retention

If you submit personal information to us (e.g., via a form), we may retain it as necessary to fulfill your request or comply with applicable laws. You may request removal of your information by contacting us.

Children’s Privacy

This website is not intended for users under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected such information, we will delete it promptly.

Security

We take reasonable steps to safeguard the information collected through this website, but no transmission over the internet can be guaranteed as 100% secure.

Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with the updated date at the top.

Contact Us

If you have questions about this Website Privacy Policy, please use the Contact Us section of our website to reach out.